Job DescriptionFreshers are WELCOME!

NCompany Name: International BPO

NProcess: E-commerce

NWork Mode: In office

NWorking Days: 5.5 days working

NShift: Rotational Shift

NJob Location: Jaipur, Mansarovar

NRole Responsibilities:

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- Handle inbound customer calls and provide customer support related to e-commerce, orders, and products.
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- Resolve customer queries, concerns, and complaints effectively.
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- Provide accurate information regarding products, services, and policies.
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- Maintain customer satisfaction and quality standards.
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- Update customer interactions and details in the system.
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- Follow company communication guidelines and processes.
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- Escalate unresolved issues to the concerned department when required.
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nRequired Experience & Skills:

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- Fresher to 2 years of experience in Customer Service.
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- Excellent English communication skills required.
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- Comfortable working in rotational shifts.
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nAdditional Information:

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- Immediate joinerspreferred.
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- Cab/Transport facility or allowances as per company policy.
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nApply at: [email protected]

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