Job Role
- International Customer Support Executive
- Csos Corporate Solutions Private Limited is looking for an International Customer Support Executive to handle customer calls, provide excellent support, and resolve queries and concerns related to e-commerce. The role offers a salary of ₹20,000 – ₹30,000 and provides opportunities for professional growth in a agile work environment.
Key Responsibilities
- Handle customer calls professionally and efficiently.
- Address customer queries, concerns, and complaints using a problem-solving approach.
- Maintain accurate records of customer interactions and follow-ups.
- Provide timely and relevant information to customers to resolve their issues.
- Coordinate with other teams to escalate and resolve complex customer issues.
- Meet performance targets related to:
- Call handling time.
- Customer satisfaction.
- Issue resolution rates.
Job Requirements
- Qualification: Graduate.
- Experience: 6 months – 1 year.
- Strong customer service and complaint-resolution skills.
- Ability to provide relevant information and resolve customer queries effectively.
- Ability to escalate complex issues to the appropriate department.
- Willingness to work 6 days a week.
- Willingness to work the Night Shift.
How To Apply
- Interested candidates can share their resume at
[email protected].
- Contact: (phone hidden)
📌 International Customer Support Executive (Delhi)
🏢 JobTrade
📍 Delhi