Group Company: AU Small Finance Bank Limited

Designation: Bank Officer Branch Banking

Office Location: 2824- Gurugram-Udhyog Vihar/Manesar Gurugram , 2829- Panipat-Panipat Model Town Panipat , 2866- Jaipur-Nirman Nagar Jaipur , 2884- Kolkata-Salt Lake Sector 3 Kolkata , ANAND NEAR TOWN HALL Anand , ARAKONAM SWAL PET Arakonam , Adyar Chennai Chennai , Agra Sanjay Place Agra , Agra Sikandra Agra , Ahmedabad Regional Office Ahmedabad , Ajmer Adarsh Nagar Ajmer , Alambagh Lucknow , Aliganj Lucknow Lucknow , Ambabari Jaipur Jaipur , Andheri Chakala Mumbai Mumbai , Ashok Vihar Delhi Delhi , Aundh Pune Pune , Avenue Road Bangalore Bengaluru , BANGALORE BELLANDUR GATE Bengaluru , Ballygunge Kolkata Kolkata , Banjara Hills Hyderabad Hyderabad , Bank Road Gorakhpur Gorakhpur , Bapu Nagar Jaipur Jaipur , Bellandur Bengaluru , Bengaluru_Residency Road Bengaluru , Besant Nagar 2Nd Avenue Chennai , Bhiwadi Bhiwadi , Bkc Annex Mumbai Mumbai , Bombay Motors Jodhpur Jodhpur , Boring Road Patna Patna , Borivali Mumbai Mumbai , C Scheme Jaipur Jaipur , Chandrapur Chandrapur , Charkhi Dadri Charkhi Dadri , Chaura Rasta Jaipur , Chitrakoot Jaipur Jaipur , City Centre Gwalior Gwalior , DALHOUSIE-KOLKATA Kolkata , Dadar East TT Circle Mumbai , Dcm Jaipur Jaipur , Delhi Connaught Place Central Delhi , Delhi Defence Colony Delhi , Delhi Greater Kailash Delhi , Delhi Green Park Delhi , Delhi Kamla Nagar Delhi , Delhi Kirti Nagar Delhi , Delhi Lajpat Nagar Ro Delhi , Delhi Punjabi Bagh Delhi , Dwarka Delhi Delhi , EAST PATEL NAGAR New Delhi , Fancy Bazaar Guwahati Guwahati , Fatehabad Fatehabad , Fort Mumbai Mumbai , G S Road Guwahati Guwahati , GURUGRAM SECTOR 10 Gurugram , GURUGRAM SECTOR 15 Gurugram , Ghodewala Circle Kota Kota , Girdhar Marg Jaipur Jaipur , Gopalpura Bypass Jaipur Jaipur , Greater Noida Greater Noida , Gurkashi Marg Bathinda Bathinda , Hanuthpura Jaipur , Hathroi Jaipur Jaipur , Hazira road Adajan Surat Adajan , Heerapath Mansarover Jaipur Jaipur , Himayat Nagar Hyderabad Hyderabad , Howrah Howrah , Hrbr Layout Bengaluru Bengaluru , Indira Nagar Cmh Road Bangalore Bengaluru , Indira Nagar Lucknow Lucknow , Indirapuram Ghaziabad Ghaziabad , JAIPUR QUEENS ROAD Jaipur , JPO 1 Jaipur , JPO 2 Jaipur , Jaipur Registered Office Jaipur , Jaipur_Tonk Road_Ro Jaipur , Jawahar Nagar Jaipur Jaipur , Jhajjar Jhajjar , Jind Jind , Johari Bazar Jaipur Jaipur , Jp Nagar Bengaluru Bengaluru , KHADAKPADA KALYAN Thane , KHARADI Pune , Kakinada Kakinada , Kalabhadevi Mumbai Mumbai , Kalwar Road Jaipur Jaipur , Kalyan Kalyan , Kandivali West M G Road Mumbai , Kharadi Hadapsar Pune Hadapsar , Kolkata Salt Lake Kolkata , Koramangala 1st Block Bengaluru , Korba Korba , Kurukshetra Kurukshetra , Lajpat Nagar Delhi Delhi , Laxmi Nagar Delhi Delhi , Lucknow Hazratganj Lucknow , MADANAPALLI CTM ROAD Madanapalle , MAYUR VIHAR New Delhi ,



MC Road Thiruvalla Thiruvalla , MG Road Gurugram Gurugram , MIRA ROAD BRANCH Mumbai , Madhapur Hyderabad Hyderabad , Magarpatta Pune Pune , Mahal Road Jagatpura Jaipur Jaipur , Mahesh Nagar Jaipur Jaipur , Malad Link Road Mumbai Mumbai , Malviya Nagar Jaipur Jaipur , Malviya Nagar Office Jaipur Jaipur , Mansarovar Madhyam Marg Jaipur Jaipur , Marathahalli Bengaluru Bengaluru , Margao Goa Goa , Meerut Delhi Road Meerut , Model Town Jalandhar Jalandhar , Mohali Sector 82 Chandigarh , Mount Road Chennai Chennai , Mumbai Ghatkopar East Mumbai , N H Road Kochi Cochin , NAGPUR SHANKAR NAGAR Nagpur , NERUL New Mumbai , Nagpur Nagpur , Nai Sadak Jodhpur Jodhpur , Narnaul Narnaul , Nibm Road Pune Pune , Noida Sector 50 Noida , Pachpedi Naka Raipur Raipur , Pakhowal Road Ludhiana Ludhiana , Palam Vihar Gurugram Gurugram , Panchkula Panchkula , Panjim Panjim , Parrys Chennai , Paschim Vihar Delhi Delhi , Pataudi Pataudi , Patel Nagar Delhi Delhi , Patiala Patiala , Pawan Puri Bikaner Bikaner , Pimpri Pune Pimpri , Pitampura Delhi Delhi , Prashant Vihar Delhi Delhi , Pratap Nagar Jaipur Jaipur , Pune East Street Camp Pune , Raj Nagar Ghaziabad Ghaziabad , Raja Park Jaipur Jaipur , Rajpur road Dehradun Dehradun , Ring Road Surat Surat , Rohini Delhi Delhi , S R Nagar Hyderabad Hyderabad , Saki Vihar Road Mumbai , Santoshpur Kolkata Kolkata , Saraswathi Puram Mysore Mysore , Seawood Navi Mumbai Navi Mumbai , Sector 14 Gurugram Gurugram , Sector 5 Dwarka Delhi

Position description: Accountable for meeting sales targets (No. and value) as per the defined scorecard

Primary Responsibilities

- 1. Acquire CASA and liability accounts through cold calling, market references, and walk-ins.
- Drive cross-selling of banking products and services to existing and new customers.
- Promote and sell third-party financial products including life insurance, health insurance, and mutual fund SIPs.
- Achieve monthly and quarterly sales targets as defined in the performance scorecard.
- Ensure growth in customer base and deepening of existing relationships through effective portfolio management.

Additional Responsibilities

- 1.Implement branch-level sales and marketing activities to support overall business growth and brand visibility.
- Drive liability acquisition by building and maintaining strong customer relationships.
- Source new customers through multiple channels including local campaigns, walk-ins, customer referrals, industry associations,



and market networking.
- Ensure timely and accurate opening of accounts, providing a seamless onboarding experience for new-to-bank (NTB) customers.
- Support overall branch performance by contributing to both customer service and compliance standards.
- Maintain high levels of customer satisfaction and ensure prompt resolution of queries or issues.
- Ensure adherence to internal processes, audit requirements, and regulatory guidelines.

Reporting Team
- Reporting Designation:
- Reporting Department:

Educational Qualifications Preferred

- Bachelor of Applied Science - BASc, Bachelor of Architecture - BArch, Bachelor of Arts - BA, Bachelor of Business Administration - BBA, Bachelor of Commerce - BCom, Bachelor of Education - BEd, Bachelor of Engineering - BE, Bachelor of Fine Arts - BFA, Bachelor of Laws - LLB with specialization in Banking and Financial Support services, Banking, corporate, finance and securities law and experience between 0.5 - 3 years
- Category:
- Field specialization:
- Degree:
- Academic score:
- Institution tier:

Required Certification/s

Required Training/s

Required Work Experience

- Industry: BFSI
- Role: Sales Executive, Sales Officer, Customer Service Executive/Officer, Relationship Executive/Officer
- Years of experience: 0 to 3

Key Performance Indicators: Business Volume, Acquisition Targets, Average Ticket Size, Boarding Rate, Lead Conversion Rate, Cross-Sell Ratio, Customer Retention Rate, Referral Generation, Campaign Effectiveness, Onboarding Satisfaction Rate, Account Opening Turnaround Time. Required Competencies: 1. ownership and accountability for results 2. Customer-centric mindset and actions 3. adept at handling digital business apps and software 4. hard work and detail-orientation 5. eager to learn and grow as a banking professional 6. positive mindset, ethical and high integrity 7. Bias for Action and Urgency

Required Knowledge: 1. Aptitude for lead generation 2.

Target Market

Knowledge - Local Area geography familiarity 3. Familiarity with Digital applications 5. Detailed data collection/recording

Required Skills: 1.

Professional

Communication - Regional language proficiency, verbal and written fluency, soft-spoken 2.

Relationship

Management - Client-Centric Approach, respectful 3.

Sales

Forecasting & Reporting

Required Abilities

- Physical: 1. Physical fitness 2. Mental agility 3. Ability to do extensive field travel/work 4. Ability to handle work pressure and demanding clients
- Other: 1.

Valid

Two-Wheeler Driving License 2. Personal 2-wheeler 3. Own Smartphone 4. track record of past employment 5. Positive reference check and clear civil report

Work Workplace Details: 90% - Field, 10% - Office

Specific requirements

- Travel: High
- Vehicle: 2-wheeler
- Work Permit:

📌 Intern (Kannur)
🏢 AU Small Finance Bank
📍 Kannur