Company Description ShikshaVertex is an e-learning service provider offering upskilling programs that help individuals move toward their preferred career paths. The platform combines structured learning with internship opportunities and coding challenges to build and assess market-ready skills. Focused on college students across India, ShikshaVertex aims to make career advancement opportunities accessible and practical.

The organization is committed to empowering learners with the competencies needed to succeed in diverse professional fields.

Role Description The Inside Sales Representative role at ShikshaVertex is a full time, on-site position based in Bengaluru. In this role, the individual will engage with prospective learners via phone, email, and online channels to present program offerings, understand their needs, and guide them toward suitable courses. Daily responsibilities include managing inbound and outbound calls, qualifying leads, following up on inquiries, maintaining accurate records in the CRM, and supporting the conversion of prospects into enrolled learners.

The role also involves collaborating with the marketing and operations teams to improve the sales process, contributing to customer satisfaction,



and meeting or exceeding assigned sales targets.

Qualifications

- Strong Inside Sales skills, including managing high-volume calls and handling the end-to-end sales cycle.
- Ability to drive Customer Satisfaction through effective communication, empathy, and solution-oriented interactions.
- Customer Service experience, with a focus on resolving queries and providing accurate information about programs.
- Proficiency in Lead Generation activities, such as outbound outreach, follow-up on marketing campaigns, and qualification of prospects.
- Account Management capabilities to maintain relationships with enrolled learners and institutional partners.
- Excellent spoken and written communication skills in English; proficiency in additional Indian languages is an advantage.
- Comfort with using CRM tools, spreadsheets, and online communication platforms.
- Prior experience in edtech, training, or related sectors is preferred but not mandatory.
- Ability to work in a target-driven workplace, with strong organizational and time-management skills.
- Bachelor’s degree or equivalent experience in business, marketing, or a related field is beneficial.

📌 Inside Sales Representative (Bengaluru)
🏢 ShikshaVertex
📍 Bengaluru