08 Sep
|
Artech
|
Bengaluru
Job Title: IT Service Desk Analyst Experience:
6 months – 2 Years Location:
Bangalore / Hyderabad Shift
Rotational Shifts Cab Facility
Available
Key Requirements Robust knowledge of computer hardware, software, applications, operating systems, and basic networking . Excellent communication and customer service skills. ITIL certification preferred. Experience in
Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence . Ability to resolve issues remotely and escalate complex incidents when required. Experience with knowledge base and ticket documentation.
📌 Information Technology Support Specialist (Bengaluru)
🏢 Artech
📍 Bengaluru