Key Requirements / Reasons for Additional Resource:

- Handle fresh enquiries and re-queries received from agents and partners.
- Understand travel requirements and prepare accurate costings and rate calculations.
- Prepare detailed quotations, proposals and costing sheets for Inbound Team Commanders.
- Coordinate with suppliers/DMCs to obtain and reconfirm rates, availability and services.
- Make timely revisions to proposals based on agent requirements and feedback.
- Check inclusions, exclusions, costing, margins and other proposal details for accuracy.
- Support requirements received through key portals/accounts such as Designer Journeys, Memphis and Neue Wege.
- Coordinate closely with Team Commanders to ensure timely response to enquiries.
- Track pending quotations, revisions and follow-ups to maintain required TAT.
- Support urgent and time-sensitive enquiries to improve conversion and business closure.
- Maintain proper records of quotations, costing and pending requirements.




- Identify recurring costing/query-related challenges and support process improvements.

Desired Candidate Profile

- 5–7 years of experience in Inbound Travel, Sales Support, Costing, FIT/Group Travel or a similar role.
- Strong understanding of Inbound Leisure and Incentive travel.
- Experience in preparing international travel costings, quotations and proposals.
- Good knowledge of hotels, transportation, sightseeing, activities and other ground services.
- Experience working with DMCs, suppliers, agents and online portals.
- Robust commercial understanding with attention to rates, margins and costing accuracy.
- Excellent communication, coordination and follow-up skills.
- Ability to manage multiple enquiries and deliver within tight TATs.
- Strong attention to detail and problem-solving ability.

📌 Inbound Sales Support & Costing Executive (Gurugram)
🏢 Hi Tours Group
📍 Gurugram