Role & responsibilities

Business Requirement Analysis & Project Planning

- Conducted in-depth studies of client business requirements and led discussions around implementation strategies and methodologies.
- Mapped client needs to existing product capabilities, identifying functional gaps and performing detailed GAP analyses.
- Collaborated with executives to design strategic implementation plans, ensuring timely and cost-efficient project execution.

Project Execution & Solution Delivery
- Managed end-to-end product deployment activities, including translating business needs into system configurations and policy setups.
- Led process mapping initiatives, aligning workflows with product capabilities while ensuring on-time delivery.
- Proactively identified risks and implementation bottlenecks, delivering actionable solutions for smooth rollouts.





User Acceptance Testing (UAT) & Go-Live Support
- Developed comprehensive UAT documentation and guided clients through the testing process.
- Ensured seamless go-live transitions aligned with the overall implementation roadmap.

Client Engagement & Relationship Management
- Maintained explicit and consistent communication with clients to understand evolving needs and explore innovative business solutions.
- Focused on enhancing customer satisfaction and cultivating long-term relationships through proactive engagement.
- Managed expectations effectively, ensuring smooth project delivery and high client satisfaction.

📌 Implementation Engineer (Mumbai)
🏢 Roots Recruitment
📍 Mumbai