Job Purpose To supervise the housekeeping team and ensure all guest rooms, public areas and back-of-house areas are maintained to the hotel's standards of cleanliness, hygiene, presentation and guest service.

Key Responsibilities - Supervise and allocate daily duties to Room Attendants and Housekeeping staff.

- Inspect guest rooms and public areas to ensure cleanliness and proper presentation.
- Coordinate with Front Office for room status, arrivals, departures and early check-ins.
- Handle guest housekeeping requests and complaints promptly.
- Ensure adequate availability and control of linen, towels, amenities and cleaning supplies.
- Maintain proper Lost & Found procedures.
- Report room maintenance issues and follow up with Engineering.
- Monitor staff attendance, grooming, discipline and productivity.
- Ensure proper use and storage of cleaning chemicals and equipment.
- Maintain housekeeping checklists, registers and daily reports.
- Ensure compliance with hotel SOPs, hygiene, safety and security standards.




- Conduct shift briefings and ensure proper handover of pending work.

Qualifications &

Experience - Minimum 12th Standard; Hotel Management qualification preferred.

- 2–4 years of housekeeping experience, preferably with supervisory experience.
- Good communication, leadership and guest-handling skills.
- Positive knowledge of room cleaning, linen control and housekeeping operations.

Key Performance

Areas - Room and public area cleanliness - Guest satisfaction and complaint resolution - Room readiness and timely cleaning - Linen and inventory control - Staff productivity and discipline - Hygiene, safety and SOP compliance Overall Accountability: To ensure the property remains clean, hygienic, well-presented and guest-ready at all times, while effectively managing the housekeeping team and resources.

📌 House Keeping Supervisor (Vasai-Virar)
🏢 Hotel Sai Residency
📍 Vasai-Virar