We are looking for a friendly, professional, and well-organized Hospital Receptionist to manage the front desk and provide excellent assistance to patients and their attendants.
Key Responsibilities
- Welcome and assist patients, attendants, and visitors in a polite and professional manner.
- Handle patient registration, appointments, and enquiries.
- Manage incoming and outgoing calls and direct them to the appropriate department.
- Coordinate with doctors, nurses, billing, pharmacy, laboratory, and other departments.
- Guide patients regarding consultations, investigations, admissions, billing, and other hospital services.
- Maintain accurate patient and visitor records.
- Assist with appointment scheduling, rescheduling, and cancellations.
- Handle front-desk documentation and basic administrative work.
- Address patient queries and complaints professionally and escalate issues when required.
- Ensure the reception area remains organized, clean, and welcoming.
- Maintain confidentiality of patient information and follow hospital policies and procedures.
- Support billing and insurance/TPA coordination when required.
Candidate Requirements
- Qualification: Graduate/12th Pass with relevant experience.
- Experience: 1–3 years in hospital reception/front office preferred.
- Good communication and interpersonal skills.
- Pleasant personality with a patient-focused approach.
- Basic computer knowledge and familiarity with MS Office/Hospital Management Software.
- Ability to communicate in English and Hindi; knowledge of the local language is an advantage.
- Good organizational and multitasking abilities.
- Ability to work in shifts, including weekends/holidays if required.
Key Skills Front Office | Patient Registration | Appointment Handling | Hospital Reception | Customer Service | Communication Skills | Computer Knowledge | Patient Coordination
What We Offer
- Competitive salary
- Qualified work environment
- Training and development opportunities
- Career growth opportunities
Contact- (phone hidden) Pay: ₹15,000.00 - ₹20,000.00 per month