Job Purpose The Hospital Reception Staff will handle front office operations including OPD & IPD management, all types of billing, patient coordination, occupancy checking, inventory management, and related administrative tasks using hospital software and advanced Excel.
Key Responsibilities
1. Reception & Patient Management
- Manage OPD and IPD patient registration and coordination
- Handle patient enquiries, appointments, and guidance
- Check and update bed occupancy status regularly
- Coordinate between patients, doctors, and departments
2. Billing & Accounts
- Handle all types of billing (OPD, IPD, packages, investigations, procedures)
- Prepare and process bills accurately
- Manage advances, final settlements, and payment collections
- Work efficiently on hospital billing software
3. Inventory & Administrative Work
- Assist in inventory management and stock tracking
- Maintain daily reports using Advanced Excel
- Update patient records and occupancy data
- Support overall front office and administrative operations
4. Software & Documentation
- Must be software-friendly and comfortable with hospital management systems
- Maintain proper documentation and reports
- Ensure smooth and professional front-desk operations
Required Skills & Qualifications
- Graduate / Diploma (any stream)
- Experience in hospital reception / front office / billing preferred
- Knowledge of OPD & IPD management
- Experience in all types of hospital billing
- Advanced Excel skills
- Inventory management knowledge
- Occupancy checking & reporting
- Software-friendly (Hospital Management Software knowledge preferred)
- Good communication skills in Hindi & English
- Polite, patient-friendly, and responsible attitude
Interested candidates: Please share your resume on this number: (phone hidden)