Head of Operations - Broking Firm

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nnJob Title: Head of Operations - Broking

nnLocation: [Mumbai]

nDepartment: Operations

nReporting To:MD

nnnRole Objective:

nTo lead and manage end-to-end broking operations including Client Onboarding, KYC, Settlement, DP, Risk, and Regulatory compliance while ensuring zero error, TAT adherence and operational efficiency.

nnKey Responsibilities:

nn1. Client Operations:

n- Oversee entire client lifecycle - Account opening, KYC/KRA, CKYC, Modification, Closure, Nominee, Segment activation (NSE, BSE, MCX, F&O;, Commodity, Currency).

n- Ensure error-free UCC upload and trade code activation.

n- Manage client servicing queries related to ledger, payout, P&L;, CMR, holding.

nn2. Settlement & Clearing:

n- Responsible for Daily Pay-in / Pay-out of Funds & Securities (NSE, BSE, MCX).

n- Manage Early Pay-in, Auction, Corporate Actions, Dividends.

n- Reconciliation with Clearing Corp, Banks, and Depositories (CDSL / NSDL).

nn3. DP Operations:

n- Manage DP operations - DIS, E-DIS, MTF pledge/unpledge, SLBM, Transmission, Demat/Remat.

n- Ensure compliance with CDSL / NSDL audits.

nn4. Risk & Compliance:

n- Liaison with Exchanges, SEBI, Depositories for all operational compliance and audits - Internal Audit, System Audit, DP Audit,



Inspection.

n- Implement RMS policies, Peak Margin, Pledge-Repledge mechanism as per SEBI circulars.

n- Ensure all SEBI new circulars are implemented on time.

nn5. Process & Technology:

n- Drive automation of manual processes with Tech team.

n- SOP creation for all processes.

n- Manage Back-office vendors - like Omnesys/NEST, TCS Bancs, etc.

nn6. Team Leadership:

n- Lead, train and manage Ops team across KYC, Settlement, DP, Risk.

n- TAT, Quality and Error monitoring.

nnRequired Qualification & Experience:

nn- Graduate / Post-Graduate. NISM Depository / Capital Market certification preferred.

n- 15+ Years experience in Broking Operations with at least 5+ years as Ops Manager / Sr. Manager.

n- Deep knowledge of BSE, NSE, MCX, CDSL/NSDL rules and SEBI regulations.

n- Hands-on experience with Broking Back-office software.

n- Solid knowledge of Exchange Inspection, Concurrent Audits, DP Audits.

n- Excellent leadership, communication and stakeholder management skills.

nnSkills:

nSEBI Compliance, Broking Operations, Settlement, DP Operations, Risk Management, Client Onboarding, KYC, Team Management, Process Excellence.

📌 Head of Operations (Broking) (Mumbai)
🏢 Intellectual Capital HR Consulting
📍 Mumbai