Head of Operations - Broking Firm

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Job Title: Head of Operations - Broking

Location: [Mumbai] Department: Operations Reporting To: MD

Role Objective: To lead and manage end-to-end broking operations including Client Onboarding, KYC, Settlement, DP, Risk, and Regulatory compliance while ensuring zero error, TAT adherence and operational efficiency.

Key Responsibilities

- Client Operations: - Oversee entire client lifecycle - Account opening, KYC/KRA, CKYC, Modification, Closure, Nominee, Segment activation (NSE, BSE, MCX, F&O;, Commodity, Currency). - Ensure error-free UCC upload and trade code activation. - Manage client servicing queries related to ledger, payout, P&L;, CMR, holding.
- Settlement & Clearing: - Responsible for Daily Pay-in / Pay-out of Funds & Securities (NSE, BSE, MCX). - Manage Early Pay-in, Auction, Corporate Actions, Dividends. - Reconciliation with Clearing Corp, Banks, and Depositories (CDSL / NSDL).
- DP Operations: - Manage DP operations - DIS, E-DIS, MTF pledge/unpledge, SLBM, Transmission, Demat/Remat. - Ensure compliance with CDSL / NSDL audits.
- Risk & Compliance: - Liaison with Exchanges, SEBI, Depositories for all operational compliance and audits - Internal Audit, System Audit, DP Audit, Inspection.



- Implement RMS policies, Peak Margin, Pledge-Repledge mechanism as per SEBI circulars. - Ensure all SEBI recent circulars are implemented on time.
- Process & Technology: - Drive automation of manual processes with Tech team. - SOP creation for all processes. - Manage Back-office vendors - like Omnesys/NEST, TCS Bancs, etc.
- Team Leadership: - Lead, train and manage Ops team across KYC, Settlement, DP, Risk. - TAT, Quality and Error monitoring.

Required Qualification & Experience:
- Graduate / Post-Graduate. NISM Depository / Capital Market certification preferred. - 15+ Years experience in Broking Operations with at least 5+ years as Ops Manager / Sr. Manager. - Deep knowledge of BSE, NSE, MCX, CDSL/NSDL rules and SEBI regulations. - Hands-on experience with Broking Back-office software. - Strong knowledge of Exchange Inspection, Concurrent Audits, DP Audits. - Excellent leadership, communication and stakeholder management skills.

Skills: SEBI Compliance, Broking Operations, Settlement, DP Operations, Risk Management, Client Onboarding, KYC, Team Management, Process Excellence.

📌 Head of Operations (Broking) (Mumbai)
🏢 Intellectual Capital HR Consulting
📍 Mumbai