08 Sep
|
Arvind Smartspaces
|
Bengaluru
08 Sep
Arvind Smartspaces
Bengaluru
Company Description Arvind SmartSpaces Limited, established in 2008 and built on the 128+ year legacy of the Lalbhai Group, is a leading real estate development company in India headquartered in Ahmedabad. The company has delivered approximately 100.1 million square feet of real estate across key markets including Ahmedabad, Gandhinagar, Baroda, Bengaluru, MMR, and Pune.
Arvind
SmartSpaces focuses on creating real estate solutions that enhance customer experience and add long-term value. Backed by the strong Arvind brand and a track record of successful projects, the company is pursuing sustained growth while delivering value to customers, employees, partners, and investors.
Role Description The Guest Relationship Executive is a full-time, on-site role based in Bengaluru South. This role is responsible for welcoming guests and customers, managing front desk operations, and ensuring a smooth and professional experience from arrival to exit. Daily activities include handling inquiries in person and over phone/email, coordinating property visits, maintaining visitor records, and supporting sales and customer service teams with guest follow-ups.
The Guest Relationship
Executive also assists with organizing meetings or events at the site, addresses basic service concerns, and escalates issues to the appropriate team members when necessary.
The role requires consistent adherence to company standards of hospitality, communication, and presentation.
Qualifications
- Strong customer service and guest relations skills, with the ability to handle inquiries, resolve basic concerns, and maintain a welcoming environment.
- Effective communication skills in English and local languages, with clear verbal and written abilities for interacting with diverse customers and internal teams.
- Basic administrative and coordination skills, including handling visitor logs, scheduling appointments, and supporting documentation for guest interactions.
- Proficiency with common office software and digital tools (e.g., email, spreadsheets, CRM or visitor management systems) to manage guest information efficiently.
- Professional demeanor, grooming, and interpersonal skills suitable for a customer-facing role in a corporate real estate environment.
- Ability to work in office full time in Bengaluru South, with reliability, punctuality, and a strong focus on service quality.
- Prior experience in hospitality, front office, customer service, or real estate client-facing roles is preferred.
- Minimum educational qualification of a graduate degree or equivalent; additional training in hospitality, customer service, or real estate will be an advantage.
📌 Guest Relationship Executive (Bengaluru)
🏢 Arvind Smartspaces
📍 Bengaluru