- Perform SOP-driven gLIMS master data tasks (creation, verification, approval, transfer) end-to-end to support global standards and business continuity.
- Collaborate closely with the Global LIMS Office (GLO), local site representatives, and gLIMS/SAP IT teams for smooth execution of system configuration and testing.
- Review master data requests from global sites for consistency with quality standards prior to approval.
- Execute predefined validation test scripts, regression testing, and upload results for system changes and upgrades.
- Prepare raw data extracts for QC KPI reporting and compile transactional data for periodic system reviews.
- Upload approved validation and compliance documents and support emergency system changes following change management SOPs.
- Support local site users through knowledge sharing, guidance on LIMS processes, and prompt escalation of complex system issues.
What we are looking for:
- Experience: Minimum 5 years of experience in QC operations, LIMS support,
or digital laboratory systems within a regulated environment.
- Education: Bachelor’s degree in IT, Chemistry, or a scientific discipline; equivalent practical experience in Computer System Validation (CSV) or QC software administration is welcome.
- Technical Skills: Robust hands-on experience with gLIMS platforms (LabVantage LIMS preferred) and CSV test script creation and execution.
- Compliance Knowledge: Solid understanding of GMP standards, data integrity principles, and master data management in QC environments.
- System Capabilities: Proficiency in MS Office tools (Word, Excel, Outlook); practical exposure to SAP, TrackWise, or KNEAT is a plus.
- Communication: Business-fluent English language skills with strong cross-functional collaboration capabilities.
- Mindset: Service-minded, detail-oriented problem solver with an agile approach to adapting to new processes and system updates.