Front Office Executive VIT Bhopal

Company: Dr. Morepen Home

Location: VIT Bhopal

Department: Front Office / Healthcare Operations

Experience: 14 Years

About the Role

Dr. Morepen Home is looking for a Front Office Executive to manage front-desk operations and ensure a smooth and professional experience for patients, visitors, and guests at our VIT Bhopal facility.

Key Responsibilities

- Manage day-to-day front office and reception operations.
- Handle patient registration, appointments, queries, and coordination.
- Manage IPD and OPD billing and related documentation.
- Maintain accurate patient records and data.
- Prepare and maintain daily/weekly Excel reports related to patients, billing, appointments, and front-office operations.
- Perform regular Excel-based reporting, data entry, and MIS updates.
- Coordinate with doctors, nurses, and internal teams for smooth operations.
- Handle calls, visitors, and patient interactions professionally.




- Ensure timely and accurate communication with patients and internal teams.

Requirements

- 1–4 years of experience in hospital/healthcare front office or a similar role.
- Knowledge of IPD/OPD billing is an added advantage.
- Candidates from a hotel/hospitality background with robust front-office experience and knowledge of hotel/front-office software are also welcome.
- Good working knowledge of MS Excel and Excel reporting/MIS.
- Strong verbal and written communication skills.
- Basic knowledge of ChatGPT and AI tools.
- Excellent patient/customer handling and interpersonal skills.
- Professional, well-groomed, and presentable personality.
- Ability to coordinate effectively with multiple teams.

What We Offer

- Accommodation provided by the company
- Food provided by the company
- Opportunity to work with a growing healthcare organization.

📌 Front Office Receptionist (Bhopal)
🏢 Morepen Laboratories
📍 Bhopal