FRONT OFFICE ASSOCIATE

Department: Front Office

Position: Front Office Associate / Guest Service Associate

Reports To: Front Office Manager

Location: PGS Vedanta

Industry: Hospitality / Hotel

JOB SUMMARY The Front Office Associate is responsible for providing warm, professional, and effective service to guests throughout their stay. The role involves handling guest arrivals and departures, reservations, billing, guest requests, telephone calls, and maintaining accurate front office records while ensuring a high standard of guest satisfaction.

KEY RESPONSIBILITIES

1. Guest Service

2. Front Desk Operations
3. Reservations & Communication
4. Cashiering & Billing

5. Guest Relations

QUALIFICATION

- Diploma/Degree in Hotel Management or Hospitality Management preferred.
- Freshers may be considered based on communication skills and attitude.
- Previous Front Office experience in a hotel is an advantage.

Send your resumes to: [email protected] Pay: ₹10,000.00 - ₹16,000.00 per month

Benefits

- Flexible schedule
- Food provided
- Provident Fund

Work Location: In person

📌 Front Office Associate (Ernakulam)
🏢 Pgs vedanta
📍 Ernakulam