Key Responsibilities :

- Welcome guests and ensure a positive arrival and departure experience.

- Handle check-ins, check-outs, and room reservations efficiently.

- Respond to guest inquiries and provide accurate information about the property and services.

- Coordinate with housekeeping and other departments to ensure guest satisfaction.

- Maintain guest records and process payments as per company procedures.

- Handle guest requests and resolve concerns in a professional manner.

- Ensure the front desk area is organized and presentable at all times.

Requirements

- Good communication and interpersonal skills.

- Customer-focused attitude with a qualified appearance.

- Basic computer knowledge and familiarity with MS Office.

- Ability to work in shifts, including weekends and holidays.

Qualification & Experience

- Graduate or Diploma in Hotel Management preferred.

- Freshers are welcome to apply.

- Prior hospitality experience will be an added advantage.

📌 Front Office Associate (Bengaluru)
🏢 Eagleton-The Golf Resort
📍 Bengaluru