08 Sep
|
Pc Mantra Infosystem Private
|
Noida
08 Sep
Pc Mantra Infosystem Private
Noida
Manage the company's front desk and reception area professionally. Welcome and attend to prospective buyers, existing customers, channel partners, visitors, and business associates . Handle incoming calls, emails, and visitor inquiries and direct them to the concerned department.
Maintain records of walk-in clients, visitors, appointments, and meetings . Coordinate appointments between customers and the Sales/CRM/Management teams . Understand basic information about the company's ongoing and upcoming real estate projects and provide general information to visitors.
Coordinate with the Sales Team for walk-in customers and client meetings. Manage meeting room schedules and coordinate meetings with management. Maintain daily reception reports and visitor databases. Handle incoming and outgoing courier, documents, and office communications.
Maintain skilled communication with customers and channel partners. Assist the Sales and CRM teams with basic administrative and coordination activities. Maintain and update records using MS Excel and Google Sheets .
Coordinate with Admin, HR, Sales, CRM, and Project teams as required. Ensure the reception and client waiting area is clean, organized, and professionally maintained. Maintain confidentiality of customer and company information.
Handle customer queries professionally and escalate complaints or concerns to the concerned department. Perform other front-office and administrative duties assigned by management.
📌 Front Desk Manager (Noida)
🏢 Pc Mantra Infosystem Private
📍 Noida