Rocks Fitness is looking for a friendly, energetic, and responsible Front Desk Executive / Sales Executive / Member Coordinator to join its premium gym team in Whitefield, Bengaluru.

The selected candidate will be responsible for welcoming members and visitors, handling front-desk enquiries, coordinating memberships, managing customer interactions, and supporting smooth day-to-day gym operations. This role is ideal for someone who is well-spoken, approachable, organised, and genuinely enjoys interacting with people.

Key Responsibilities Front Desk & Member Management:

Welcome and assist gym members, visitors, and prospective customers.

Maintain a friendly, professional, and welcoming reception environment.

Handle member registrations, renewals, payments, and basic documentation.

Maintain accurate member records and front-desk activity records.

Sales & Membership Enquiries Handle enquiries related to gym memberships, services, and facilities.

Explain membership options and assist prospective members with relevant information.

Support membership sales and customer conversion.

Follow up with customers and prospective members when required.

Customer Service & Communication Handle phone calls, WhatsApp enquiries, and customer queries professionally.

Address member concerns and provide appropriate assistance.





Build positive relationships with members and ensure a excellent customer experience.

Gym Coordination & Administration Coordinate with trainers and gym management whenever required.

Support smooth day-to-day front-office operations.

Ensure the reception area remains clean, organised, and welcoming.

Assist with other administrative activities related to front-desk operations.

Experience Job Requirements

Previous experience in a gym, fitness centre, hotel, reception, sales, or customer service role is an advantage.

Freshers with good communication skills are welcome to apply.

Communication Skills Good communication and interpersonal skills.

Friendly, confident, and approachable personality.

Ability to interact professionally with customers and members.

Technical Skills Basic computer knowledge.

Ability to maintain customer and membership records.

Customer Handling Strong customer service orientation.

Ability to handle customer queries and concerns professionally.

Positive attitude and willingness to support members.

Candidate Profile Well-spoken and confident.

Friendly and approachable.

Organised and responsible.

Comfortable interacting with customers and members.

Able to work effectively in a fast-paced fitness environment.

Genuinely enjoys interacting with people and providing excellent customer service.

📌 Front Desk Associate (Bengaluru)
🏢 JobTrade
📍 Bengaluru