We're Hiring | Executive / Senior Executive – Loan Operations
Location
Domlur, Bengaluru Experience:
1–3 Years Company:
Unacademy
We're looking for a detail-oriented and proactive professional to join our
Loan Operations team and drive smooth, timely processing of loan cases.
What You'll Do
- Manage daily loan cases and ensure processing within defined TATs
- Coordinate with lenders & Sales Teams for smooth application closure
- Track pending cases, identify bottlenecks & drive resolutions
- Handle loan-related escalations and customer/learner concerns
- Support Sales Teams with rejected/non-approved cases and payment failures
- Ensure adherence to SOPs, processes & compliance requirements
- Identify potential mis-selling/non-compliance cases and escalate appropriately
- Work with stakeholders to improve the overall loan journey
- Coordinate on course/goal mapping and re-mapping on loan forms
What We're Looking For:
- 1–3 years of experience in loan processing/operations
- Strong command of
Hindi & English
- Excellent written English communication
- Solid coordination, problem-solving & communication skills
- Ability to manage multiple cases and escalations within strict TATs
- Comfortable working in a fast-paced, target-driven environment
Interested? Share your updated CV at
[email protected] Contact:
(phone hidden)
📌 Executive (Vasanthanagar)
🏢 Unacademy
📍 Vasanthanagar