Ecommerce Operations Executive — Healix ScrubsLocation: South Delhi (on-site) | Type: Full-time | CTC: ₹4–6 LPA
About Healix ScrubsHealix Scrubs (healixscrubs.com) is a premium medical apparel brand built for nurses, doctors, and healthcare professionals. We design performance scrubs on our proprietary Aeroluxe™ fabric and sell them direct-to-consumer in the US, UK, Canada, and the GCC through Shopify Plus and TikTok Shop, fulfilled from our California warehouse.
The brand is operated by AA Brands Inc. (US) with our team based in South Delhi. One year in and scaling fast, we're now hiring our first full team. Everyone who joins owns their function end to end.
What You'll Do
- Own daily order flow on Shopify Plus: exceptions, holds, fraud review, address fixes
- Keep inventory clean across Shopify and our warehouse system (ShipHero): sync checks, stock monitoring, discrepancy resolution
- Manage TikTok Shop US listings, orders, and platform compliance
- Coordinate returns processing with the US warehouse and reconcile return credits
- Track India → US shipments (DHL/freight) and update inbound inventory timelines
- Audit 3PL invoices monthly against contracted rates — flag and dispute overcharges
- Maintain product catalog hygiene: listings, variants, pricing updates across channels
- Build simple SOPs and checklists as we grow so processes survive without you firefighting
What We Need
- 1–3 years in ecommerce operations (D2C or marketplace)
- Hands-on Shopify experience; WMS/3PL exposure a solid plus
- Strong Excel/Sheets — reconciliation and audit mindset
- Detail-obsessed and comfortable coordinating with US-based warehouse teams over async tools
- Able to work with automation tools/scripts — much of our reporting is automated; you handle the judgment calls
Bonus Points
- TikTok Shop, Amazon, or multi-channel experience
- Export/import documentation familiarity
- Super bonus: daily hands-on use of Claude or similar AI tools — we work AI-first, and every role here builds with AI, not around it
ApplySend your CV to
[email protected] with subject "Ecom Ops — [Your Name]".
📌 Ecommerce Operations Executive (Delhi)
🏢 Healix Scrubs
📍 Delhi