Duties: Position: Provisioning Analyst-Ebusiness Specific duties include: Day-to-day technical support, risk management, and access and entitlements provisioning for various client web platforms and desktop applications Electronic Trading proprietary and consortium applications Private Wealth Management client web Institutional Portal research and analytics Interact with external clients via incoming and outgoing telephone and e mail (and sometimes face-to-face) Coordinate seamless client coverage between NY, London, and Tokyo teams Escalate problems to Technology groups and the business managers as required Train clients on new e-Trading and eService technology platforms Perform statistical analysis and business reporting for marketing and sales teams Project manage new e-Business initiatives Identify automation opportunities and facilitate Perform exception report monitoring of client provisioning activities and platform use.

Skills: Position: Provisioning Analyst-Ebusiness Qualification and Eligibility:



Strong client service orientation Strong communication and interpersonal skills Ability to react quickly to client needs Broad financial industry knowledge and experience preferred Ability to multi-task Problem solving skills Ability to work well with a global team Solid writing skills Attention to detail Project Management skills is a plus Graduation or Diploma holder with all certificates in place Strong communication and Interpersonal skills Willingness to work in Shifts (24/7 environment)

Education: 10+2+3 (any graduation)

Required Skills: AUDIO VISUAL,VIDEO CONFERENCING,ACD,CLIENT COMMUNICATION,

Hours Per Day: 8.00

Hours Per Week: 40.00

Languages: English( Speak, Read, Write )

Department: 0839 095 T747 0000 : Ext Client Digital Support India : Bengaluru : Engineering Division : Core Engineering : ETO

Job Category: Technology

📌 ebiz provisioning - BLR (Bengaluru)
🏢 Trigent Software
📍 Bengaluru