Domain Architect – ServiceNow | Contractor

Location

Abu Dhabi, UAE – Onsite Employment Type:

Contractor Experience

8+ Years Level:

Senior / Domain Architect

About the Role We are looking for an experienced

Domain Architect – ServiceNow to lead the architecture, design, governance, and technical assurance of enterprise ServiceNow platforms. The ideal candidate will have strong hands-on architecture experience across

ServiceNow, CMDB, CSDM, integrations, workflows, security, automation, and enterprise governance . You will be responsible for defining scalable architecture patterns, reviewing HLD/LLD designs, ensuring platform standards, and guiding implementation teams and vendors. This role is suited for a senior ServiceNow professional who has progressed beyond platform development into enterprise architecture, governance, design assurance, and strategic technical leadership .

Key Responsibilities Define and own the

ServiceNow domain architecture aligned with enterprise architecture principles and business objectives. Design and govern scalable ServiceNow solutions across enterprise workflows and platform capabilities. Establish and maintain

CMDB and CSDM architecture , data models, relationships, and governance standards. Define architecture patterns and standards for

ServiceNow integrations with enterprise applications and external platforms. Design and review workflows, automation, orchestration, and platform capabilities. Establish and enforce security architecture, roles, access controls, and platform security standards . Review and provide technical assurance for

HLDs, LLDs, solution designs, and implementation approaches . Define reusable architecture standards, design patterns, reference architectures, and best practices.



Identify architectural risks, technical dependencies, scalability concerns, and opportunities for platform optimization. Provide technical guidance to engineering teams, implementation partners, and vendors.

Ensure

ServiceNow solutions comply with enterprise architecture, security, governance, and regulatory standards . Support platform modernization, integration strategy, automation, and continuous improvement initiatives. Act as the senior technical authority for ServiceNow architecture decisions.

Required Skills & Experience 8+ years of professional experience with significant experience in ServiceNow. Proven experience as a

ServiceNow Architect, Domain Architect, Technical Architect, or equivalent senior architecture role . Strong expertise in

ServiceNow platform architecture and enterprise implementations . Deep understanding of

CMDB and CSDM and their application within enterprise environments. Strong experience designing and governing

ServiceNow integrations with enterprise systems. Hands-on understanding of workflow design, automation, orchestration, and platform capabilities . Strong knowledge of

ServiceNow security, roles, ACLs, access controls, and governance . Experience creating and reviewing

HLD and LLD documentation . Strong understanding of enterprise architecture principles, standards, design patterns, and governance.



Experience working with large-scale, complex, or multi-system enterprise environments. Strong stakeholder management and communication skills. Experience providing architectural direction to development and implementation teams.

Preferred / Good to Have ServiceNow Certified Technical Architect (CTA)

– highly preferred. ServiceNow Certified Master Architect or equivalent advanced ServiceNow certification. Experience with

ITSM, ITOM, ITAM, CSM, HRSD, SecOps , or other major ServiceNow modules. Experience with enterprise integration technologies and API-led architectures. Experience working with global consulting firms, large enterprises, or complex transformation programs. Exposure to cloud, DevOps, enterprise security, and modern integration architectures.

What We're Looking For We are specifically looking for a true ServiceNow architecture qualified , not primarily a ServiceNow developer or administrator. The successful candidate should demonstrate: Enterprise-level ServiceNow architecture ownership Strong

CMDB / CSDM architecture expertise Integration and platform architecture experience Security and access-control architecture HLD / LLD design and assurance Architecture standards and governance Strong technical leadership and stakeholder management Ability to guide internal teams and vendors

Work Location Abu Dhabi, UAE – Onsite Candidates must be willing and available to work onsite in Abu Dhabi.

Employment Contractor | Senior Level

If you are an experienced

ServiceNow Architect / Domain Architect with strong enterprise architecture and governance experience and are looking for a challenging onsite chance in Abu Dhabi, we would like to hear from you.

📌 Domain Architect- ServiceNow (Mumbai)
🏢 Infotech.Works
📍 Mumbai