Job Title: Director of Admissions

Location: Bangalore

Employment Type: Full-Time

Total Experience: 10+ Years

Job Overview

We are looking for an experienced and results-driven Director of Admissions to lead and scale the complete admissions function.

This is not just a sales leadership role. We are looking for a leader who can take ownership of admissions revenue, conversion, team performance, customer experience, and long-term business growth.

Key Responsibilities

- Lead and manage the complete Admissions function with end-to-end ownership.
- Own admissions revenue, conversion rates, productivity, and overall business performance.
- Manage the complete admissions funnel from lead generation and first interaction to counselling, conversion, payment, onboarding, and retention.
- Build, manage, and scale high-performing admissions and counselling teams.
- Develop strategies to consistently achieve and exceed revenue and admissions targets.
- Analyze the complete sales and admissions funnel to identify gaps, bottlenecks, drop-offs, and opportunities for improvement.
- Monitor key performance metrics including leads, connect rates, counselling performance, conversion rates, follow-ups, revenue, productivity, and retention.
- Identify customer objections and decision-making patterns and develop strategies to improve conversion.
- Build strong and scalable processes, SOPs, dashboards, review mechanisms, and performance frameworks.
- Establish effective daily, weekly, and monthly performance review systems.
- Coach and mentor Counsellors, Team Leaders, Managers, and other admissions leadership teams.
- Develop future leaders and create a solid leadership pipeline within the admissions function.
- Improve team communication, counselling quality, objection handling, follow-up discipline, and closing capabilities.
- Manage remote and geographically distributed teams, where applicable.




- Identify underperforming teams and implement structured improvement plans.
- Use data, analytics, and business insights to make strategic decisions.
- Work closely with Marketing, Operations, Product, Finance, and other functions to improve the overall customer journey.
- Ensure effective lead management and minimize lead leakage and revenue loss.
- Build a culture of accountability, ownership, learning, and high performance.
- Ensure that sales and admissions practices remain ethical, customer-focused, and aligned with the company's values.
- Balance aggressive business goals with customer trust, quality, and long-term brand reputation.

Requirements
- 10+ years of total professional experience is required.
- Proven experience in senior leadership roles within Admissions, Counselling, Inside Sales, High-Ticket Sales, EdTech, Education, Coaching, or related industries.
- Strong experience managing large sales/admissions teams.
- Proven track record of achieving ambitious revenue and conversion targets.
- Experience managing Managers, Team Leaders, Counsellors, and large teams.
- Strong understanding of the complete admissions/sales funnel.
- Excellent understanding of lead management, follow-ups, objections, conversion, customer decision-making, and retention.
- Experience building and implementing scalable sales/admissions processes and systems.
- Strong data analysis and performance management capabilities.
- Experience creating and monitoring dashboards, KPIs, targets, and performance metrics.
- Strong coaching and mentoring capabilities.
- Experience in managing and improving underperforming teams.
- Experience managing remote or geographically distributed teams is preferred.
- Excellent communication, negotiation, leadership, and stakeholder management skills.
- Strong business acumen with a results-oriented approach.
- Ability to take complete ownership of business outcomes

📌 Director of Admissions (Bengaluru)
🏢 HireFlexperts
📍 Bengaluru