Desktop Support Engineer_Immediate Joiners(Mumbai)

Desktop Support Engineer_Immediate Joiners(Mumbai)

08 Sep
|
Team Computers
|
Mumbai

08 Sep

Team Computers

Mumbai

Role & responsibilities

- Provide desktop support for hardware, software, and user-related issues.

- Strong experience with Active Directory (AD) user accounts, password resets, permissions, and troubleshooting.

- Hands-on experience with Microsoft 365 (O365) and related applications.

- Configure and troubleshoot Microsoft Outlook, including profiles, email setup, and connectivity issues.

- Good knowledge of OST/PST files, including backup, recovery, and troubleshooting.

- Experience working with ticketing tools and following ITSM processes.

- Handle and prioritize tickets based on SLA and business impact.

- Provide support to multiple users and troubleshoot issues remotely/on-site.

- Strong troubleshooting, communication, and customer-service skills.

Preferred candidate profile

Perks and perks

📌 Desktop Support Engineer_Immediate Joiners(Mumbai)
🏢 Team Computers
📍 Mumbai

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