08 Sep
|
Shopalyst Technologies
|
Bengaluru
08 Sep
Shopalyst Technologies
Bengaluru
Job brief :
You will be heading our customer success team who helps our customers adopt data-driven marketing at scale.
Responsibilities :
- Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response)
- Analyse data trends and client performance
- Build and Manage the operations team
- Provide input for product management and engineering teams
Requirements
Qualifications :
- Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company.
- Experience in stakeholder and client management.
- Excellent communication, analytical and influencing skills.
- Ability to build and manage a team of associates
- Ability to work and succeed in a energetic, quickly-changing environment.
📌 Customer Success Manager (Bengaluru)
🏢 Shopalyst Technologies
📍 Bengaluru