– CRM Manager

Location: Knowledge Park 2, Greater Noida

Experience: 4–5 Years

Industry: Real Estate / Builder Company – Experience Mandatory

Notice Period: Immediate Joiner

Working Days: 6 Days

Key Responsibilities

- Manage customer relationships and ensure timely resolution of customer queries and concerns.
- Handle customer interactions from booking to possession and post-sales support.
- Maintain and update customer records, agreements, payment details, and related documentation.
- Coordinate with Sales, Accounts, Legal, and Project teams for customer-related requirements.
- Track payments, demands, receipts, possession documentation, and other CRM activities.
- Handle customer complaints and ensure timely closure with proper follow-up.




- Prepare CRM reports and maintain accurate MIS records.

Required Skills
- Farvision ERP – Mandatory
- Strong communication and customer-handling skills.
- Good knowledge of CRM processes in the real estate industry.
- Proficiency in MS Office and CRM/MIS reporting.
- Solid coordination, follow-up, and problem-solving abilities.

Candidate Profile Candidates with 4–5 years of CRM experience in a real estate builder/developer company are preferred. Immediate joiners will be highly preferred.

📌 Customer Relationship Management Manager (Uttar Pradesh)
🏢 SVG Realty
📍 Uttar Pradesh