08 Sep
|
Adarsh Group
|
Bengaluru
08 Sep
Adarsh Group
Bengaluru
Position: Executive / Senior Executive/Deputy Manager - CRM Technical / CRM
nLocation: Bangalore
nExperience: 5 - 10 years
nQualification: Diploma/BE in Civil Engineering / Any Graduate with real estate CRM experience.
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nKey Responsibilities:
nCRM Technical
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- Coordinate with project and engineering teams for handover readiness, snag management, and technical clarifications.
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- Support customers during handover and rectification processes.
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- Coordinate across departments for timely updates and responses.
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- Drive customer satisfaction and process improvement initiatives.
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- Robust documentation, communication, and team collaboration skills.
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nCRM
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- Oversee CRM operations, manage escalations, ensure timely possession and documentation. Drive customer satisfaction and process improvement initiatives.
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📌 Customer Relationship Management Manager (Bengaluru)
🏢 Adarsh Group
📍 Bengaluru