Are you experienced in

International Voice / First-Party Collections and looking for your next opportunity? We're hiring

Collections Specialists for an exciting

U.S. customer-facing voice process in Gurgaon, Haryana!

Location

Gurgaon (GGN), Sector 30 Mode:

Work From Office Role

Collections Specialist - US Process Work Week:

5 Days | 2 Rotational Offs Shift:

Rotational Shifts Cab

Free Both-Way Cab Facility

Key Responsibilities • Handle inbound & outbound calls with

U.S.-based customers • Manage past-due accounts with empathy and professionalism •

Resolve billing disputes and account-related concerns

- Negotiate realistic payment arrangements
- Maintain accurate CRM notes, payment promises & account records
- Deliver excellent customer service while achieving collection goals





What We're Looking For Prior experience in

First-Party Collections / International Customer Support U.S. Voice experience preferred Minimum

B2 English proficiency Strong communication &

conflict-resolution skills High emotional intelligence and customer-handling ability Comfortable working from the Gurgaon office & during night shifts.

Why Join? Paid product, tool & soft-skill training 5-day working week Growth opportunities Modern workplace workplace Cab facility within the eligible transport radius Compensation: 3.2 LPA

Interested? Share your resume at: [email protected] Open for referrals as well.

📌 Collections Specialist (Gurugram)
🏢 PineQ Lab Technology
📍 Gurugram