Company Description White Massif Event Management Co. combines passion, precision, and creativity to deliver personalized, large-scale events for over 160 leading corporate clients. With more than a decade of experience, the company specializes in venue sourcing, conceptualization and curation, event production and fabrication, entertainment, show flow management, and comprehensive support services.

White

Massif focuses on business-critical events, corporate celebrations, and special occasions, ensuring each moment is meticulously planned and executed. The team is dedicated to transforming client visions into memorable experiences that leave a strong and lasting impression.

Role Description This is a full-time, on-site Client Servicing Manager role based in Bengaluru.

The Client Servicing

Manager will act as the primary point of contact for corporate clients, managing end-to-end client communication from brief to post-event feedback.

Responsibilities include understanding client objectives, preparing proposals and presentations, coordinating with internal teams for event planning and execution, and ensuring timely delivery of all services. The role involves monitoring project timelines, managing expectations, resolving issues promptly, and maintaining high levels of client satisfaction and retention.





The Client Servicing

Manager will also support new business opportunities by nurturing long-term relationships and identifying upsell or cross-sell possibilities.

Qualifications

- Strong Client Services and Client Relations skills, with the ability to build trust-based, long-term partnerships.
- Demonstrated focus on Customer Satisfaction and Customer Service, ensuring a high-quality client experience throughout the event lifecycle.
- Excellent Communication skills, including clear verbal and written communication and effective stakeholder management.
- Experience in event management, corporate events, or hospitality, with the ability to oversee multiple projects simultaneously.
- Proven organizational and time-management abilities, with attention to detail and problem-solving capability in quick-paced environments.
- Comfort working on-site and collaborating closely with creative, production, and operations teams in Bengaluru.
- Bachelor’s degree in business, marketing, hospitality, communications, or a related field is preferred.
- Prior experience in client servicing or account management for corporate events or experiential marketing is an advantage.

📌 Client Servicing Manager (Bengaluru)
🏢 White Massif Event Management
📍 Bengaluru