We're Hiring: Client Servicing / Account Manager

nnMikado is a creative design and technology agency delivering branding, design, and digital/development projects for clients across industries. We're looking for an experienced Client Servicing / Account Manager who can act as the bridge between clients, sales, strategy, and our creative and development teams — someone equally comfortable talking brand vision and technical feasibility.

nnWhat you'll be responsible for

nnManage and grow relationships with existing clients, acting as their primary point of contact.

nOwn client communication, account management, and requirement-gathering across projects.

nJoin discovery and technical scoping calls with the sales team for recent enquiries.

nTranslate client requirements into clear, actionable project scopes for design and development teams.

nPrepare proposals, cost estimates, and presentations tailored to each client's brief and budget.

nWork closely with creative and technical teams to shape solutions that are both compelling and feasible to build.

nSell the solution, not just the service — confidently explain and technically justify why our proposed approach (design, tech stack, or process) is right for the client.

nSupport the sales team in converting qualified leads into signed, well-scoped projects.





nSpot upsell and cross-sell opportunities within existing accounts.

nCoordinate the full lifecycle from enquiry → proposal → conversion → execution, keeping internal teams and clients aligned.

nnWhat we're looking for

nn3+ years in client servicing, account management, or consultative sales.

nAgency experience required — ideally across creative, branding, digital, or web/app development environments, not design alone.

nSolid grasp of both design and development workflows, enough to scope projects and hold technical conversations without deferring everything to the team.

nProven ability to write proposals and build cost estimates independently or with minimal input.

nStrong communication, presentation, and persuasion skills.

nA consultative mindset — able to diagnose a client's actual business problem and recommend the right solution, not just take orders.

nComfortable in technical and requirement-gathering discussions with developers and designers present.

nNaturally persuasive without being "salesy."

nAble to run multiple accounts/projects in parallel and coordinate across teams.

nn To apply: Send your resume and a short note on relevant experience to [email protected] , cc [email protected] .

📌 Client Servicing / Account Manager (Bengaluru)
🏢 Mikado.biz
📍 Bengaluru