Company Description Trend Advertising is a full-service brand visibility and marketing solutions partner offering integrated advertising services across India. The company specializes in Outdoor Advertising, Event Management, Digital Marketing, Branding, and Promotional Campaigns to help organizations build strong and consistent market presence.

Trend

Advertising designs innovation-led outdoor formats, large-scale activations, digital growth strategies, and on-ground promotions that connect brands with their audiences effectively. Its approach combines strategic planning, creative execution, and performance-driven marketing to maximize visibility and long-term brand recall. The company partners with clients across sectors such as Automotive, Real Estate, Retail, Healthcare, Education, FMCG, and Corporate, delivering scalable and professional advertising solutions nationwide.

Role Description The Client Relationship Manager & Back Office Manager is a full time, on-site role based in Kanpur. This role is responsible for managing day-to-day client communication, understanding client requirements, coordinating campaigns, and ensuring timely delivery of advertising and marketing services.

The individual will oversee post-sale relationship management, handle queries, prepare proposals, maintain documentation, and support billing and invoicing processes. The role also includes managing back-office operations such as data entry, report generation, coordination with internal teams and vendors,



and tracking project timelines and performance metrics. The person in this position will work closely with account management, creative, operations, and finance teams to ensure smooth execution, client satisfaction, and continuous process improvement.

Qualifications

- Strong client relationship management, account servicing, and stakeholder communication skills, with the ability to understand business needs and provide proactive support.
- Experience in back-office operations, including documentation, data management, report preparation, and coordination with internal and external partners.
- Solid organizational and time-management skills, with attention to detail and the ability to handle multiple campaigns and tasks simultaneously.
- Familiarity with advertising, marketing, or brand management environments; experience in outdoor, events, or digital marketing is an advantage.
- Proficiency in MS Office (Excel, Word, PowerPoint) and comfort working with CRM tools or project management software.
- Excellent written and verbal communication skills in English; knowledge of Hindi and local languages is beneficial for client and vendor interaction.
- Ability to work on-site in Kanpur, collaborate with cross-functional teams, and maintain a professional, customer-focused approach.
- Bachelor’s degree in Business, Marketing, Communications, or a related discipline preferred; relevant work experience in client servicing or operations will be considered.

📌 Client Relationship Manager & Back Office Manager (Kanpur)
🏢 Trend Advertising
📍 Kanpur