08 Sep
|
HDFC Life Insurance Company
|
Kolkata
08 Sep
HDFC Life Insurance Company
Kolkata
? About the Role We are looking for a Client Relationship Executive who is enthusiastic, customer-focused, and skilled at building robust, long-term relationships with clients. The ideal candidate will be responsible for understanding client needs, ensuring excellent service, and supporting business growth through effective communication and relationship management. ? Key Responsibilities ? Build and maintain strong relationships with existing and prospective clients. ? Communicate with clients regularly through calls, emails, meetings, and other channels. ? Understand client requirements and provide appropriate solutions. ? Coordinate with internal teams to ensure timely delivery of products/services. ?️ Handle client queries, concerns, and complaints professionally and efficiently. ? Maintain accurate records of client interactions, follow-ups, and requirements. ? Identify opportunities for upselling, cross-selling, and business development. ? Meet assigned client retention, satisfaction, and revenue targets. ? Prepare reports and provide regular updates to management. ? Ensure a high level of customer satisfaction and overall client experience.
📌 Client Relationship Executive (Kolkata)
🏢 HDFC Life Insurance Company
📍 Kolkata