Call Centre Executive – Customer & Dealer Service Coordination (Edappally)

Call Centre Executive – Customer & Dealer Service Coordination (Edappally)

08 Sep
|
Pureflames Appliances
|
Edappally

08 Sep

Pureflames Appliances

Edappally

Key Responsibilities

- Attend inbound and outbound customer calls.

- Handle customer and dealer service-related enquiries.

- Update customer and service details in the CRM.

- Coordinate with dealers and service teams for timely service.

- Follow up with customers and dealers regarding service requests.

- Maintain accurate call and service records.

- Coordinate with internal teams for smooth service operations.

- Prepare basic reports as required.

Requirements

- Any Degree.

- 0–1 year of experience; freshers can also apply.

- Positive communication and call-handling skills.

- Basic knowledge of CRM systems.

- Proficiency in MS Office.

- Good coordination and follow-up skills.

- Candidates with experience or exposure to electronics and home appliances will be preferred.

- Immediate joiners preferred.

Working Hours- 9:30 AM to 5:30 PM

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Call Centre Executive – Customer & Dealer Service Coordination (Edappally)
🏢 Pureflames Appliances
📍 Edappally

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