08 Sep
|
Decathlon
|
Himachal Pradesh
08 Sep
Decathlon
Himachal Pradesh
Are you passionate and do you practise sports? Do you enjoy helping others discover and pursue their favorite sport? If yes, then Decathlon is the right place for you!
Watch this video to know about the role https://www.youtube.com/watch?v=EHQ8mJ6FBVI
1st Responsibility: Deliver a WOW Customer Experience
- I greet, smile, and engage with customers to understand their needs
- I am equipped to interact and engage with my customers
- I promote sports by engaging customers through sports communities
- I practice my sport and inspire customers to join sports communities.
- I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests.
- I ensure my customer is Satisfied or Satisfied
- I propose the right products & services depending on the needs of my customers
- I use all our channels (in-store, .in, App) to satisfy the customer’s needs
- I propose the relevant services to the customer (buyback, repair & maintenance, personalisation).
- I ensure a smooth checkout experience
- My customer is at the centre of my activity. I make myself available whatever I am doing.
- I suggest complementary products to enhance the customer sports practice experience
- I ensure product availability by doing reliable, up-to-date and responsible inventory to support its omnichannel availability.
- I ensure the signage are updated for the customers (Self-Informed Best Choice)
- I am accountable for the delivery
2nd Responsibility: Create a WOW store experience
- The layout is the best in class for my customer
- My layout is secure for me, my team, and my customers.
- My Layout is welcoming, seductive and engaging.
- I ensure my customers can test all our solutions
- I know and highlight the best omnichannel offer to my customers, both offline and online
- I know the complete offer in my store and online
- I ensure My customer will find the entire range of products for their sports practice - either in-store or online
- I suggest the best possible solution to my customer as per their need
- I ensure all the necessary services for my sport are available to my customer
- I highlight our Circular offer and relevant services.
About Company: Founded in 1976 in France, we have set about making the pleasure and benefit of sports available for everyone across the globe. We do that by providing world-class products both for enthusiastic beginners as well as passionate professionals at extremely affordable prices. At Decathlon, we have a unique advantage that very few sports goods retailers can boast of. Our team is powered to design, manufacture and sell products that are technically as superior as they are affordable to all. Our designers and engineers partner with sportsperson across the world adding a new dimension to the design process. This coupled with cutting-edge technology and innovation delivers products that are absolute winners.
Our focus on various sports from running to water sports, from racket sports to adventure, from dancing to horse riding - are delivered by our passion brands encouraging our customers to play more.
📌 Business Development (Sales) Internship in Himachal Pradesh, Punjab, Rajasthan
🏢 Decathlon
📍 Himachal Pradesh