The next part of your journey is right around the corner — with Standard India A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture, focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment.

Are you ready to make a difference?

Job Summary The Business Analyst (AI / Automation) supports intelligent automation delivery by translating business processes into clear automation-ready artifacts, including PDDs, As-Is and To-Be maps, business rules, exception handling, acceptance criteria, UAT scenarios, and operational readiness inputs.

This is a fully qualified, journey-level role responsible for independently leading process discovery, documentation, requirements definition, and automation candidate assessment for moderately complex automation initiatives.

Key Responsibilities

- Lead complex, cross-functional process discovery and automation readiness activities across multiple business areas or automation initiatives.
- Shape analysis approach, documentation quality, PDD standards, stakeholder alignment, and reusable process analysis practices for the IPA delivery model.
- Guide automation candidate assessment, including fit for deterministic automation, Communication Mining, IXP, orchestration, human-in-the-loop patterns, and agentic automation applicability.
- Lead Communication Mining analysis activities, including shared inbox assessment, taxonomy/model design support, label rules, training strategy, precision/recall review, edge case evaluation, and SME validation workflows.
- Mentor analysts and provide artifact review support for PDDs, As-Is and To-Be maps, requirements, business rules, exception matrices, UAT scenarios, and operational readiness inputs.
- Partner with Product, Engineering, Architecture, Run, compliance, security, and business stakeholders to resolve scope, control, value, and supportability issues.
- Contribute to IPA analysis standards, reusable templates, governance practices, value realization methods,



and continuous improvement of automation delivery quality.
- Ability to work on-site in Bengaluru India is a requirement of the role. *

Mode of Working: This role follows a hybrid work model, with a primary base in Bengaluru. While on-site presence is essential for key engagements, flexibility is offered for remote work based on business needs and team alignment. Skills And Background You’ll Need

Education: A Bachelor’s Degree in Business or B. Tech / B.E. in Information Systems, Operations, Data Analytics, Engineering, Computer Science, or a related field is required.

Experience

- Typically 8+ years of progressive experience in business analysis, process transformation, automation discovery, operational excellence, or enterprise process improvement is required.
- Demonstrated experience leading complex cross-functional discovery efforts and shaping analysis approach across multiple stakeholders or initiatives.
- Experience with Communication Mining, shared inbox analysis, taxonomy design, label training, precision/recall review, model improvement cycles, or intelligent automation delivery preferred.
- Ability to assess automation options, including deterministic automation, agentic automation, human review patterns, controls, governance, and operational supportability.
- Strong leadership, mentoring, facilitation, analytical, documentation, stakeholder management, and executive-ready communication skills. .

Preferred Experience

- Business Analysis, Agile, Lean, Six Sigma, BPMN, process modeling, or product delivery training/certification may be beneficial.
- Automation Business Analyst, Communication Mining, IXP, Document Understanding, or related Automation (UiPath/BluePrism/AutomationAnywhere) Academy training preferred based on assignment.
- Experience in regulated enterprise environments, distributed delivery models, governance reviews, controls documentation, or production support transition is helpful.





Key Behaviors Of a Successful Candidate

- Improvement Mindset: Ideal candidates are workflow-focused analysts who can translate business operations into clear automation-ready artifacts, promote strong delivery discipline, identify where agentic automation may be appropriate, and partner effectively across Product, Engineering, Architecture, Run, governance, and business SME teams.
- Driving Success - Initiates and takes responsibility for ownership of own tasks, decisions and outcomes.
- Adaptability – Demonstrates flexibility by willingly accepting new situations such as teams, projects or work processes.

Why Join Standard India? We Have Built An Enduring Legacy Of Stability, Financial Strength And Exceptional Customer Service Through The Contributions Of The Service-oriented People Who Choose To Work At The Standard. To Ensure We Can Attract And

Retain The Best Talent, When You Join StanCorp Global Servicesyou Can Expect

- A rich benefits package that supports your health, well-being, and financial goals
- An annual incentive bonus plan tied to both individual and organizational performance
- Paid time off including earned leave, sick/casual leave, and public holidays, in accordance with the company’s leave policy
- A supportive, responsive management approach that empowers you to grow
- Opportunities for career advancement through learning, coaching, and leadership enablement
- A culture where your voice matters - your ideas shape our future, and we win as one
- Purpose-driven work that makes a difference for our customers, communities, and each other

In addition to a competitive salary, our employee-focused advantages are designed to support work-life balance, personal growth, and long-term impact. Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

StanCorp Global Services India Private Limited is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, colour, sex, gender identity, sexual orientation, age, disability, caste, HIV status or any other characteristic protected by applicable laws of India.

📌 Business Analyst IV (AI / Automation) (Bengaluru)
🏢 The Standard India
📍 Bengaluru