Be a Non/-Voice Process Executive for Our Group Candidate Application/: Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: If applicable Current/Last Drawn Salary Monthly/Annual/: Notice Period/: /: Responsibilities/: Written Communication & Digital Support Delivery/: Oversee large incoming email queues and live chat channels, providing polished, well/-organised, and grammatically correct answers to client questions. Back/-Office Transaction Processing/: Carry out quick backend data activities, including handling e/-commerce order routing inside corporate systems, processing claims, verifying vendor documents, and changing account credentials. Data Verification & Content Audit/: Prior to entrance, examine incoming digital assets and documents to ensure their legitimacy and identify any inconsistencies with compliance.

Ticket Lifecycle Administration/: Ensure that full case notes are recorded for each transaction by creating, tagging, tracking, and closing service files inside CRM systems.

Workflow

Coordination & Escalation Tracing/:



While keeping control of the client follow/-up track, identify difficult case files that need for specialised technical interventions and route them across departments.

Required Skills/: Written Clarity & Structural Correspondence/: Outstanding written communication abilities, including complete command of corporate tone, sentence structure, business grammar, and spelling. High/-Speed Data Entry & Precision/: When updating enterprise databases, quick alphanumeric keyboard typing speeds and a very narrow margin of error are coupled.

Concurrent

Queue & CRM Navigation/: Excellent tactical agility to switch between knowledge databases, account lookup windows, and multi/-threaded chat strings at the same time.

Analytical

Problem/-Solving/: The ability to apply exact policy remedies, execute diagnostic system lookups, and decipher intricate textual descriptions of customer problems.

Experience/: 0 to 3 yrs Salary/: Best in the Industries Immediate Joiner Mostly Preferred Interested Candidates Contact the HR ASAP Warm Regards, HR /- Maria

📌 Be a Non-Voice Process Executive for Our Group (Chennai)
🏢 GS Infotech
📍 Chennai