– Backend Executive
Company: iWish Academy
Job Type: Full-Time
Department: Operations / Backend Support
Job Role
We are looking for a Backend Executive who will be responsible for handling customer/student communication, backend coordination, data management, email communication, and day-to-day operational activities.
Key Responsibilities
- Handle inbound and outbound calls with students, parents, teachers, and internal teams.
- Respond to queries through chat, WhatsApp, and other communication channels.
- Maintain and update records and data accurately in MS Excel / Google Sheets.
- Prepare and send professional emails and official communications.
- Coordinate with teachers and other departments for smooth operations.
- Follow up with students/parents and provide timely updates.
- Maintain daily reports, trackers, and operational records.
- Ensure all backend activities are completed accurately and on time.
- Handle routine administrative and coordination tasks as assigned.
Requirements
- Minimum qualification: Graduation in any discipline.
- Excellent communication skills – Mandatory.
- Good verbal and written English communication.
- Good working knowledge of MS Excel / Google Sheets.
- Ability to draft qualified emails.
- Comfortable handling calls and chat communication.
- Good organizational and follow-up skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Prior experience in backend operations, customer support, coordination, or administration will be an advantage.
Preferred Skills
- Communication & Interpersonal Skills
- MS Excel / Google Sheets
- Email Drafting
- Calling & Customer Handling
- Chat Support
- Data Management
- Coordination & Follow-up
- Time Management
How to Apply Interested candidates can share their updated resume:
Contact: (phone hidden)
Email:
[email protected]
Join iWish Academy and be a part of our growing EdTech team!
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Backend Executive (Hyderabad)
🏢 Iwish Academy
📍 Hyderabad