Job Role

- Position: Shift Manager / Restaurant Supervisor

- Department: Restaurant / Hospitality / Tourism

- Role / Category: Restaurant Operations Management

- Employment Type: Full Time

- Manage and supervise restaurant operations during assigned shifts.

- Lead, motivate, and support team members to deliver excellent guest service.

- Ensure food is prepared according to Popeyes quality, safety, and recipe standards.

- Monitor order accuracy, service speed, product quality, and customer satisfaction.

- Handle customer concerns and resolve complaints professionally.

- Assign tasks and manage staff breaks and shift responsibilities.

- Maintain high standards of cleanliness, hygiene, and food safety.

- Monitor inventory, stock levels, waste, and product availability.

- Operate and manage POS and cash-handling procedures accurately.

- Complete opening, closing, and shift-management duties as required.

- Follow company policies, procedures, and workplace safety standards.





- Support training and onboarding of new employees.

- Assist the Restaurant Manager in achieving sales, labor, and operational targets.

- Prepare shift reports and communicate key operational issues to the management team.

Key Responsibilities

- Ensure smooth restaurant operations throughout the assigned shift.

- Supervise team members and allocate daily responsibilities.

- Maintain food quality, safety, and service standards.

- Monitor customer satisfaction and resolve service-related issues.

- Control inventory, wastage, and product availability.

- Ensure accurate POS transactions and cash handling.

- Maintain cleanliness and hygiene across the restaurant.

- Support staff training and development.

- Assist in achieving restaurant sales and operational targets.

- Maintain accurate shift records and communicate updates to management.

📌 Assistant Manager, Chennai
🏢 JobTrade
📍 Chennai