: AI Ops SME (Telecom Domain) /n Experience: 8-12 Years /n Practice: Telecom / Network Services – AI Ops, Observability &

• Automation /n Location: Bangalore, Chennai, Noida, Gurgaon / Hybrid - with travel as needed. /n /n Designs and implements AI-driven operations capabilities — observability, event correlation, alarm/ITSM integration and automated remediation — across telecom RAN and Core domains, advancing the network toward autonomous, closed-loop operations using the latest AIOps and agentic tooling. /n /n Key Responsibilities /n • Design end-to-end AIOps architecture spanning data ingestion, correlation, ML-based anomaly detection and automated remediation for telecom networks. /n • Define observability strategy across logs, metrics, traces and events for RAN, Core and transport, bringing in the latest AIOps, GenAI and agentic tooling. /n • Build and configure correlation engines, ML models and automation workflows for fault detection, RCA and predictive maintenance. /n • Design closed-loop, self-healing remediation workflows that move operations toward autonomous network maturity (TM Forum AN levels), reducing manual intervention. /n • Design and implement alarm/event management — collection, deduplication, enrichment, correlation and suppression across multi-vendor networks. /n • Own end-to-end ITSM integration: incident, problem and change workflows between AIOps/correlation platforms and ServiceNow/Remedy/BMC suites. /n • Build automated ticket creation, enrichment and intelligent assignment/routing from alarm events into ITSM tools, with CMDB linkage. /n • Integrate AIOps platforms with telco EMS/NMS,



OSS/inventory and ITSM systems via REST/API and streaming interfaces. /n • Support production environments — tuning correlation rules, ML retraining, and continuous RCA accuracy improvement with NOC/L1-L3 teams. /n • Define and report AIOps KPIs (MTTD, MTTR, noise reduction, automation coverage) and contribute to presales/PoC delivery for AIOps opportunities. /n /n Technical Skills &

• Tools- /n /n Category /n Tools / Technologies /n Telco Domain /n RAN, Core (EPC/5GC), Packet Core, Transport; 3G/4G/5G network elements and KPIs /n Observability &

• Monitoring /n Splunk, ThousandEyes, Grafana, Prometheus, Elastic Stack (ELK), Dynatrace, Datadog, AppDynamics /n AIOps / Correlation Platforms /n Moogsoft, BigPanda, ServiceNow AIOps, Cisco Crosswork Health Insights, Ciena Blue Planet UAA, PagerDuty /n Alarm / Fault Management (FM) /n SNMP traps, syslog, streaming telemetry, NOC alarm consoles, EMS/NMS fault feeds, topology-based correlation /n ITSM &

• Integration /n ServiceNow ITSM/ITOM, BMC Remedy, Jira Service Management, CMDB integration, REST/SOAP APIs, workflow automation /n AI / ML &

• GenAI /n Python (scikit-learn, TensorFlow/PyTorch basics), LLM-based RCA copilots, RAG pipelines, anomaly-detection models /n Autonomous Networks /n Closed-loop automation, self-healing remediation, TM Forum Autonomous Networks (AN) maturity levels, intent-based assurance /n Automation &

• Integration /n Ansible, Python, NETCONF/RESTCONF, Kafka/streaming telemetry, webhook & middleware integrations /n Delivery &

• Frameworks /n ITIL v4, Agile/Scrum, SRE practices, TM Forum ODA (assurance domain)

📌 AI Operations Strategist (Noida)
🏢 Impellam Group
📍 Noida