Responsible for supporting Business Development, Pre-Sales, Proposal Management and Sales
Coordination, with a solid focus on BPO opportunities and Government RFPs/Tenders.
Key Responsibilities
- Manage Pre-Sales activities including requirement understanding, solutioning and proposal preparation.
- Draft Technical & Techno-Commercial Proposals, Presentations, SOWs and commercial documents.
- Study and coordinate Government RFPs/Tenders, including eligibility, compliance, pre-bid queries and bid submissions.
- Coordinate with Operations, Finance, HR, IT and other teams for proposal inputs and costing.
- Support Sales team in lead/opportunity tracking, client meetings, presentations and follow-ups.
- Maintain Sales MIS, opportunity pipeline and proposal/tender trackers.
- Research and identify relevant BPO/BPM opportunities across Government and Corporate segments.
Required Skills
- 2+ years of Sales/Business Development experience in the BPO/BPM industry.
- Strong proposal drafting and business documentation skills.
- Hands-on experience in Government RFP/Tender preparation and submissions.
- Good understanding of BPO operations, FTE costing and commercial models.
- Excellent MS Word, Excel & PowerPoint skills.
- Strong communication, coordination, analytical and presentation skills.
- Ability to manage multiple opportunities and work within tight deadlines.