Overview

Manager, Ad Operations Open Locations: Bangalore/Hyderabad/Chennai/Coimbatore

About Omnicom Global Solutions

Omnicom Global Solutions (OGS) is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and specialty firms deliver advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialized communication solutions to over 5,000 clients across more than 70 countries.

OGS India serves as a key global capability center for Omnicom, enabling its agencies and group companies with scaled delivery, specialized expertise, and integrated solutions. Our capabilities span Media, Data & Analytics, Technology, MarTech, Commerce, Business Support Solutions, Creative Production, Healthcare, and Strategy & Insights.

With a workforce of over 7,000 professionals in India, OGS continues to expand its capabilities and global impact, supporting the evolving needs of clients and agencies. We are committed to building future-ready talent and delivering high-quality, outcome-driven solutions.

OGS India continues to expand its scale and capabilities through the integration of additional global operations, further strengthening its position as a strategic solutions engine for Omnicom.

Let’s build what’s next.

Role Overview:

This exciting role of Manager - Ad Operations requires you to creatively manage digital media campaigns for our global brands. Your expertise of ad tech and knowledge of the Digital Market Cycle would make you a great fit for this position. This is a great opportunity to work closely with the Top Global brands and own large and reputed accounts.

Responsibilities

Roles & Responsibilities:

- Managing end-to-end digital campaign setup, QA, trafficking, and delivery across ad-serving platforms such as CM360, Innovid, and Adform.
- Ensure campaigns meet quality standards and resolve tracking, tagging, or delivery issues when required.
- Work closely with account managers,



clients, and internal teams to support smooth campaign execution across markets.
- Ability to drive operational efficiency through process improvements, automation, and workflow optimization.
- Act as a subject matter expert on ad-serving platforms, verification tools, and campaign management processes.
- Use campaign data and reporting tools to review performance and support optimization opportunities.
- Manage and mentor junior Ad Operations team members, supporting their training and day-to-day work.
- Keep up with ad-tech updates and new platform capabilities to improve campaign delivery and efficiency.
- Plan and allocate workloads across the team to ensure campaigns are adhering the SLA and resources are used effectively.
- Provide regular feedback and performance guidance to help team members develop their technical and operational skills.
- Act as an escalation point for complex campaign or platform issues, supporting the team in resolving operational challenges.

Qualifications

Required Qualifications:

- A full-time graduate degree
- 8–12 years of hands‑on ad operations experience spanning campaign setup, trafficking, QA, reporting and optimization across digital channels.
- 5+ Years for People management exp., along with stakeholder management experience
- Expert-level proficiency in ad-serving and ad verification platforms.
- Ability to diagnose and resolve complex ad‑serving, tagging, and tracking issues with robust analytical and root‑cause problem‑solving capability.
- Excellent communication skills to coordinate effectively with internal teams, onshore partners, and support critical client‑related conversations.
- Strong command of Excel/data interpretation and comfort working within structured workflows and quality assurance processes.

Preferred Qualifications:

- Experience in identifying and implementing process improvements to enhance efficiency and effectiveness.
- Strong analytical skills and logical reasoning to manage daily deliverables
- Excellent written, verbal communication and presentation skills
- Comfortable working in rotational shifts.

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