Position Overview

We are looking for a proactive and customer focused Account Manager to manage client relationships, understand business requirements, coordinate with internal teams, and drive account growth. The ideal candidate will be responsible for ensuring a smooth client experience while identifying opportunities to strengthen long-term business partnerships.

Key Responsibilities

- Manage a portfolio of clients and serve as their primary point of contact.

- Build robust, professional relationships with existing and prospective customers.

- Understand client requirements and recommend suitable products or services.

- Coordinate with sales, operations, finance, and other internal teams to deliver client requirements effectively.

- Monitor account performance, customer satisfaction, and ongoing business requirements.

- Handle client queries, concerns, and escalations with timely and practical solutions.

- Identify opportunities for account expansion, renewals, cross-selling, and additional business.

- Prepare account updates, sales reports, forecasts, and client presentations.

- Conduct regular client meetings and follow up on action items.

- Maintain accurate customer information, communication records, and account documentation.

- Track market developments and competitor activity relevant to assigned accounts.

- Support negotiations, proposals, pricing discussions,



and contract-related activities when required.

- Work toward achieving revenue, retention, and customer satisfaction goals.

Required Skills

- Excellent verbal and written communication.

- Strong relationship building and client handling abilities.

- Good negotiation and problem solving skills.

- Commercial awareness and a customer focused approach.

- Ability to manage multiple accounts and priorities.

- Strong follow-up and coordination skills.

- Proficiency in CRM systems, Microsoft Excel, and presentation tools.

- Ability to work independently as well as collaboratively with cross-functional teams.

Qualifications & Experience

- Bachelor’s degree in Business, Marketing, Sales, Management, or a related field.

- 2–5 years of experience in account management, sales, business development, customer success, or a similar client facing role.

- Experience managing B2B clients and achieving business targets will be an advantage.

Key Performance Areas

- Client retention and satisfaction

- Revenue and account growth

- New business opportunities within existing accounts

- Timely resolution of client requirements

- Quality of account planning and reporting

- Relationship strength and customer engagement

Pay: ₹15,728.36 - ₹58,018.75 per month

Work Location: In person

📌 Account Manager (Auraiya)
🏢 DynamoNexovra Technology
📍 Auraiya