nJob Title: Account Manager

n Job Location/Position: 3 (Pune/Mumbai/Nagpur)

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nDevelop (farming), expend (hunting), negotiate, and manage product/service offering with a select customer accounts and nurture those key relationship overtime thru the key account planning.

nStrategic Account Management:

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- Manage the key Account Planning
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- Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition
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- Develop, implement and steer macro action plan that guides the activities to be undertaken with the customers
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- Expand the relationships with existing customers by continuously proposing and negotiating solutions that meet their needs and requirements
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- In collaboration with the Category Manager, identify growth opportunities through the Product Screen process and initiate co-construction, leading to current sales that will turn into long-lasting relationships
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- Steer the business and negotiate the correct solution is taken and delivered to the customer
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nOperations:

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- In collaboration with stakeholders, define and communicate monthly guidelines/expected activities for members of the Sales Team visiting point of key account point of sales.
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- Steer the business and ensure the correct solution is delivered to customers in a timely manner.
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- Serve as contact point for key customers and internal teams.
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- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
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- Prepare regular customer analysis to internal and external stakeholders using key account metrics/process.
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- Support your team members with coaching, training, and identifying revenue opportunities.
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nKEY EXPERIENCES IN:

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- Managing several customers (Account Management)
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- Selling solution to customers (Negotiating)
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- Multi-tasking (Adaptability)
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- Working with CRM (Salesforce “Engage”) (Customer Relationship Management)
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📌 Account Manager -B Sales (Pune)
🏢 Quess Corp
📍 Pune