- Ability to Identify and comprehend business issues; propose and carry out solutions
- Maintain day to day operations, administration and communication
- Capability to multitask and adapt to a constantly changing quick setting Role:
- Enable seamless billing operations and ensure SLA parameters are being met
- Prepare MBR and QBR packs
- Review SOP and implement process changes
- Develop competencies in the team, hire right candidates and address performance issues
- Initiate meetings with various stakeholders to communicate the process deliveries and Issue resolution
- Develop and maintain relationships with external system owners and vendors
- Ensure Internal control compliance and external audit requirements are always met
- Perform all other duties as assigned.
📌 4399637-Manager (Bengaluru)
🏢 EXL
📍 Bengaluru
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