ServiceNow SPM – Strategic Portfolio Management
Role Overview
We are looking for an experienced ServiceNow SPM (Strategic Portfolio Management) Developer/Consultant with strong expertise in implementing, configuring, and customizing ServiceNow SPM/PPM solutions. The ideal candidate should have hands-on experience across portfolio, project, demand, resource, and financial management processes, along with strong ServiceNow development and integration capabilities.

Key Responsibilities & Requirements
Strong hands-on experience with ServiceNow Strategic Portfolio Management (SPM) , including Project Portfolio Management (PPM) .
Strong understanding of SPM capabilities such as:
Project Management
Portfolio Management
Demand Management
Resource Management
Strategic Planning
Financial Management
Agile Development / SAFe
Experience with ServiceNow platform architecture , including multi-instance and enterprise environments.
Strong ServiceNow development experience using:
JavaScript
Glide APIs
Client Scripts
Business Rules
UI Policies
Script Includes
Workflows / Flow Designer
Hands-on experience with ServiceNow integrations , including REST, SOAP, MID Server, IntegrationHub, and APIs.
Ability to configure and customize SPM applications based on business and stakeholder requirements.
Strong understanding of ITSM, SPM, PPM, and ITIL v4 processes .
Experience working with business stakeholders to gather requirements, design solutions,



and translate business needs into scalable ServiceNow solutions.
Robust troubleshooting, analytical, documentation, and problem-solving skills.
Excellent communication, leadership, stakeholder management, and collaboration skills.

Preferred ServiceNow Certifications
Certified System Administrator (CSA)
Certified Application Developer (CAD)
Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)

Nice-to-Have Skills
Hands-on experience with end-to-end SPM implementations .
Experience with ServiceNow SPM upgrades, enhancements, and optimization .
Knowledge of microservices, cloud-native architectures, and enterprise integration frameworks .
ITIL v3/v4 Foundation or Intermediate Certification .
Experience working in Agile/Scrum and SAFe environments .
Experience integrating ServiceNow SPM with enterprise tools such as ERP, HR, Finance, PPM, or project management platforms.
Understanding of ServiceNow Performance Analytics and reporting within SPM.
Experience with resource capacity planning, demand prioritization, portfolio planning, and financial tracking .

Ideal Candidate
The ideal candidate will combine solid ServiceNow technical expertise with a solid understanding of SPM/PPM business processes , and should be comfortable working directly with clients, stakeholders, architects, and delivery teams to implement scalable SPM solutions.

📌 Senior Servicenow Developer- SPM (New Delhi)
🏢 NowVia
📍 New Delhi