The Head of IT, Global Banking, Clients and Credit Risk (GBCR), APAC, will spearhead the development, implementation, and management of critical technology solutions supporting the APAC Global Banking Clients and Credit Risk business and its operations. This role will act as a key local representative and strategic technology partner for the GBCR business, with a specific focus on enabling and optimizing the Trade Finance, Financing Operations, and Treasury Solutions Operations pillars. The GBCR Technology team is accountable for delivering a comprehensive suite of technology solutions that underpin the success of our Global Banking clients. This includes facilitating client onboarding, managing complex financing workflows, supporting trade finance transactions, and ensuring the robust operation of treasury solutions. The scope encompasses a wide range of products and services relevant to our banking clients. This role will be responsible for overseeing the end-to-end technology strategy and platforms for APAC GBCR, aligning with the overarching Global Technology strategic roadmap. The IT GBCR team will ensure the maintenance, evolution, and innovation of systems supporting client data management, credit risk assessment, transaction processing, and operational efficiency across the core GBCR pillars. The position functionally reports into the Global Head of IT, Global Banking Clients and Credit Risk, and will be an integral part of the global IT GBCR Executive Committee as well as the APME CIO Management Committee. This role demands a strategic leader with a deep understanding of global banking business models, client lifecycle management, credit risk frameworks, and financial technology solutions. A proven track record in managing large-scale technology initiatives, driving operational excellence, and effectively communicating with senior stakeholders in both "run," "mitigation," and "transformation" modes is essential. Main responsibilities and duties of the role Lead the Global Banking Client Lifecycle and Credit Risk Technology teams across APAC locations to deliver technology products and services that directly align with the strategic objectives of Trade Finance, Financing Operations, and Treasury Solutions Operations, and the broader GBCR business.



Collaborate closely with senior stakeholders across Global Banking business lines (including Sales, Relationship Managers, Product Specialists), Operations, Treasury, Credit Risk Management, Compliance, and Finance to thoroughly understand their fundamental requirements and strategic needs related to GBCR. Provide strong technical leadership and guidance to the GBCR Technology teams. Partner with other Global Technology teams to define and execute the GBCR technology strategy, including the target operating model for APAC. Animate robust governance processes with stakeholders to ensure transparency on issues, proposed actions, recent developments, and strategic initiatives, covering both local accountabilities and contributing to global IT efforts. Act as the primary technology liaison for the APAC GBCR business vis-à-vis head office counterparts and vice versa, ensuring effective communication and alignment of interests. Ensure and maintain a stable and high-performing production environment for all GBCR technology solutions. Oversee Risk and Control related deliverables, manage IT audits, and support regulatory examinations pertinent to the GBCR domain. Oversee Third Party Engagements and External Vendors responsible for delivering key platforms and services supporting GBCR operations, including Trade Finance and Treasury Solutions. Coach, mentor, provide constructive feedback, and actively foster the career development of team members. Identify emerging talent and cultivate leadership skills within the GBCR technology organization. Work closely with Compliance and Risk partners to uphold a strong focus on Regulatory & Compliance matters specifically relevant to Global Banking clients and credit risk activities within the APAC market. Effectively prioritize work requests from multiple GBCR stakeholders in the region and collaborate closely with global teams to ensure the successful and timely delivery of initiatives. Job Qualification (education,



years of experience and other soft skills) 15 years in a forward-progressing technology management background, with a significant portion focused on financial services. Extensive knowledge of Global Banking business, client lifecycle management, credit risk principles, and front-to-back platform capabilities across Trade Finance, Financing Operations, and Treasury Solutions. Preferably 7 years of experience in leading large, cross-functional technology teams, influencing senior-level management and key stakeholders effectively across the organization and within complex banking environments. A strong business-centric mindset and the ability to apply sound business judgment to drive optimal business outcomes for GBCR. Exceptional stakeholder management skills, including the ability to effectively engage with relationship managers, product specialists, and business partners. Proven experience leading technology teams with extensive knowledge of the software development lifecycle, agile methodologies, and the operational aspects of managing a sophisticated technology stack. Demonstrated ability to influence and collaborate effectively with global teams, control partners, and business units. Essential experience in defining strategic IT solutions that align with business vision and target operating models for the Global Banking, Client Lifecycle Managment and Credit Risk domains. Hands-on experience in managing technology risk, handling IT audits, and supporting regulatory engagements is highly desired. Experience with enterprise-wide planning, communication, and complex technology implementations, with a track record of on-time, high-quality delivery of strategic solutions. Proven ability to decompose complex issues, drive timely decisions, and effectively know when to engage others for input and when to act independently is crucial. Must be comfortable with ambiguity and rapid change, with a demonstrable ability to adapt quickly and easily in a dynamic environment. Familiarity with third-party applications such as Finastra's LoanIQ and FBTI, Oracle's Flexcube, and SWIFT-related products will be considered a significant advantage. Extensive experience leading offshore technology teams and active participation in local & management committees and forums.

📌 Head of IT GBCR (Karnataka)
🏢 Natixis Services in India
📍 Karnataka