Technical Skills

Must be:-

- Ability to assess AI/automation opportunities from a business/process lens, including feasibility, impact estimation, and prioritization of use cases
- Expertise in building, testing and deploying solutions using Microsoft Power Platform Tools (Power BI, Power Apps, Power Automate, Power Pages)
- Practical implementation exposure of VBA Macros and related RPA Tools

Positive to have:-
- Lean Six Sigma Green Belt Certification, applied knowledge of Lean / Six Sigma methodologies, change management along with project execution experience.
- Excellent knowledge of MS Office, particularly MS Excel & PowerPoint.
- Training delivery skills on green belt level six sigma concepts.
- Good with analytical skills, estimation, calculating capacity, FTE requirement, predictive accuracy etc.

Functional Skills
- Total Experience required: 8 to 10 years.
- Possesses a blend of technical and functional expertise that enables them to design, develop, and manage solutions using Microsoft Power Platform tools
- Exposure to analyst or managerial roles with experience in guiding teams, mentoring junior resources, and driving delivery across multiple automation/AI initiatives
- Should have stakeholder management skills for collaboration, facilitation and influencing stakeholders.




- Must possess planning and analytical skills to facilitate and focus on continuous improvement and innovation within the organization.
- Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally.
- Creating automated workflows using Power Automate

Process specific Skills
- Prior Knowledge and hands-on experience in Operations and / or enabling functions to detect and resolve gaps.
- Ability to create an encouraging and efficiency driven environment.
- Work well along with people of different functions, with different needs/requirements effectively.
- Ability to bridge business analysis and execution by translating opportunities into actionable automation solutions while coordinating with cross-functional teams

Soft skills
- Excellent listening, verbal, and written communication skills.
- Decision making ability.
- Result oriented, with strong negotiation and convincing skills.
- Ability to find creative and innovative solutions to business problems.
- Develop relationships with clients internal / External.
- Communicate effectively to identify needs and evaluate alternative business solutions.

📌 Unit Manager Business Excellence (Noida)
🏢 MetLife
📍 Noida