Designation: Tele Caller / Customer Relationship Executive (CRE)

Department: Marketing

Reporting To: Marketing Executive

Key Responsibilities

- Make outbound calls to leads generated through various marketing activities and campaigns for New Car Sales.
- Contact and qualify marketing-generated leads and understand customer requirements and purchase intent.
- Conduct regular follow-ups with prospective customers and update the lead status.
- Generate and share qualified leads with the Sales team for further action.
- Conduct customer retention and engagement calling as per dealership campaigns and requirements.
- Invite customers for dealership events, promotional activities, launches, and other marketing initiatives.
- Maintain accurate calling records, customer responses, and lead status in the assigned CRM or reporting system.
- Coordinate with the Sales and Marketing teams to ensure timely follow-up on qualified leads.




- Achieve assigned daily calling, connected-call, qualified-lead, and event confirmation targets.
- Share daily and weekly calling performance reports with the reporting manager.

Requirements Skills & Requirements
- Valuable communication skills in English, Hindi and Marathi.
- Strong customer handling, communication, and follow-up skills.
- Basic knowledge of MS Excel and CRM systems.
- Ability to understand customer requirements and qualify leads effectively.
- Ability to achieve assigned calling and performance targets.
- Prior experience in luxury brands, premium automobiles, real estate, or other premium customer-facing industries will be preferred.

Benefits
- Statutory
- Mediclaim
- Incentive

📌 Tele Marketing Executive (Pune)
🏢 B. U. Bhandari Mercedes-Benz
📍 Pune