Team Lead - Conversational Agents(LLM & Agentic AI) (Bengaluru)

Team Lead - Conversational Agents(LLM & Agentic AI) (Bengaluru)

09 Sep
|
RingCentral
|
Bengaluru

09 Sep

RingCentral

Bengaluru

Experience: 8+ Years

Location: Bangalore

Work Mode: Hybrid

About the Role

We are seeking a Senior AI Conversational Engineer to develop next-generation AI-powered voice and digital assistants. This role extends beyond traditional chatbot development, focusing on the development of intelligent AI agents utilizing Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), prompt engineering, and enterprise integrations.

Key Responsibilities

- Design and develop AI-powered voice and digital assistants using LLMs.
- Build intelligent conversational workflows, AI agents, and multi-step automations.
- Design effective prompts and optimize AI responses for quality and accuracy.
- Implement RAG pipelines using enterprise knowledge sources and vector databases.
- Develop Python-based components, tools, and API integrations using FastAPI.
- Integrate AI applications with enterprise systems through REST APIs, webhooks, and databases.
- Evaluate and leverage frontier AI models to solve business problems.
- Collaborate with Product, Engineering, and AI teams to deliver scalable AI solutions.

Required Skills---





Core Technical Skills

- Strong Python programming (mandatory)
- REST APIs, JSON, Git
- Good understanding of software engineering best practices

AI & Generative AI

- Large Language Models (LLMs)
- Prompt Engineering
- Retrieval-Augmented Generation (RAG)
- Agentic AI / AI Agents
- Model Context Protocol (MCP)
- Function/Tool Calling
- AI workflow orchestration

Integrations & Workflows

- Enterprise API integrations
- Workflow design and automation
- Conversational AI concepts (Voice & Digital)

Good to Have

- LangChain / LangGraph
- Vector Databases (Pinecone, Weaviate, etc.)
- OpenAI, Anthropic, Gemini
- FastAPI / Flask

Ideal Candidate

- 8+ years of software development experience with strong Python expertise.
- Hands-on experience building LLM-powered applications or AI assistants.
- Solid problem-solving and system integration skills.
- Passion for emerging AI technologies and rapid learning.
- Excellent communication and collaboration skills.

📌 Team Lead - Conversational Agents(LLM & Agentic AI) (Bengaluru)
🏢 RingCentral
📍 Bengaluru

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